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Privacy policy

Effective Date: 2024.12.12

This Privacy Policy explains how MB Linorita ("we," "us," "our") collects, uses, and protects your personal information when you engage with our website [dustylinen.com] (the "Site"). Protecting your privacy is a priority, and we comply with applicable laws, including the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents in the USA.

1. Information We Collect

When you use our Site or make a purchase, we may collect the following categories of personal information:

a. Personal Data You Provide Directly

  • Contact Information: Name, email, phone number, billing/shipping addresses.
  • Order Information: Payment details (processed securely through third parties), order history.
  • Account Information: Login credentials (e.g., if you create an account).

b. Device and Interaction Data

  • Technical Data: IP address, browser type, time zone settings, and device type.
  • Usage Details: Pages viewed, clicks, and time spent on our Site.
  • Cookies: Information stored on your device to improve your browsing experience.

c. Third-Party Data

  • Social media data shared via login options (e.g., Facebook).
  • Analytics insights from tools like Google Analytics.

2. How We Use Your Information

We collect and use your data for the following purposes:

  1. To fulfill and process your orders.
  2. To provide customer support.
  3. To send updates about your order and shipping status.
  4. To send newsletters and promotional offers (only with consent).
  5. To improve website functionality through analytics.
  6. To comply with legal and security requirements.

3. Sharing Your Information

We share your data only where necessary:

  • Service Providers: Delivery companies, payment processors (e.g., PayPal, Stripe), analytics partners (e.g., Google Analytics).
  • Legal Compliance: As required by law (e.g., fraud prevention, government requests).
  • Business Transfers: In the event of a merger, acquisition, or sale of our business.

4. Your Rights

For EU Users under GDPR:

You have the right to:

  1. Access your data (request a copy of data we hold).
  2. Correct inaccurate information.
  3. Request data deletion ("Right to Be Forgotten").
  4. Restrict or object to processing.
  5. Withdraw consent at any time.
  6. Data portability (transfer your data to another provider).

For California (US) Residents under CCPA:

You can:

  1. Request details on what personal data we collect.
  2. Request deletion of your personal information.
  3. Opt out of the "sale" of your data. (Note: We do not currently sell personal information.)

To exercise these rights, please contact us at [your email address] or via our [Contact Form].

5. Data Retention

We retain your information only as long as necessary:

  • Customer order details: 10 years for accounting and legal compliance.
  • Cookie data: Up to 2 years.
  • Marketing data: Until you opt out or unsubscribe.

6. Cookies Policy

Cookies enhance your browsing experience and are categorized as:

  • Essential Cookies: Needed for the website to function (e.g., shopping cart and login).
  • Analytics Cookies: Help us understand how users interact with the website.
  • Marketing Cookies: Used for personalized advertising (only with your consent).

Managing Cookies: You can modify your browser settings to limit or disable cookies. Note, doing so may affect website functionality.

7. Security Measures

We prioritize protecting your data:

  • Secure payment systems (SSL encryption).
  • Limited access to personal information.
  • Regular system audits.

However, no system is completely secure. By using our Site, you acknowledge this risk.

8. Cross-Border Data Transfers

Your data may be stored or processed outside your country, including in the EU and the United States. We ensure a high level of protection regardless of location.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

  • Business Name: MB Linorita
  • Address: Kareivių g. 9-213B, LT-09108, Vilnius, Lithuania
  • Email: Contact Form Link

We aim to respond to all inquiries within 30 days.

10. Updates

This policy may be updated for compliance or changes in our practices. Check back periodically for updates. Last updated: 2024.12.12